It may take a few minutes.

The email might be in your spam folder or have been blocked.

In some cases, the spam filtering system on your email client might have misidentified the automated email as being spam. Try checking the "Spam" folder in your email inbox.

It's also possible that your office's servers might have blocked your email due to security firewalls. In this case, you should ask your IT administrator to allow emails from portal@cipiemail.net